We respect your privacy and only collect the minimum essential information needed to process your orders quickly, securely, and accurately. Protecting our customers’ data and ensuring a safe, seamless experience is always our top priority.

Last Updated: March 3, 2026

Your privacy is important to us. This Privacy Policy explains how EdenDirect (“Company,” “we,” “our,” or “us”) collects, uses, and protects your information when you visit edendirect.com (the “Site”).

1. Information We Collect

We may collect:

A. Personal Information You Provide

• Name
• Shipping and billing address
• Email address
• Payment details (processed securely through third-party gateways)
• Account login details

B. Automatically Collected Information

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

• Process and ship orders
• Provide customer support
• Improve Site performance
• Send updates, promotions, or educational content about mushroom wellness (you may opt out anytime)
• Prevent fraud and ensure security

We do not sell or rent your personal information.

3. Payment Processing

We use secure third-party payment processors. We do not store full credit card numbers.

4. Cookies & Tracking

Cookies help us improve your experience. You may disable cookies in your browser settings, but certain features may not function properly.

5. Sharing of Information

We may share information with:

• Shipping carriers
• Payment processors
• Email service providers
• Analytics tools
• Legal authorities (if required by law)

We never share information for unrelated marketing purposes.

6. Data Security

We use industry-standard measures to protect your data, though no system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may request:

• Access to your data
• Correction of inaccurate data
• Deletion of data
• Opt-out of marketing

Contact us to make a request.

8. Children’s Privacy

We do not knowingly collect information from individuals under 18.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

10. Contact

EdenDirect

Email: hello@edendirect.com